Pink Pineapple Company Boutique Return Policy
We want you to love your purchase! If for any reason you're not completely satisfied, we're here to help.
Return Eligibility
- Time Frame: Items may be returned within 14 days of the purchase date for a full refund. If returned within 30 days, you may receive store credit or an exchange.
- Condition: Items must be unworn, unwashed, with all tags attached, and in the original packaging.
- Final Sale Items: Sale items, undergarments, jewelry, and gift cards are final sale and not eligible for return or exchange.
Return Process
- Online Returns: Mail your item back to us along with the order confirmation email. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Refunds
- Refunds are processed to the original payment method and may take 5-7 business days.
- Store credits are issued as a digital gift card with no expiration date.
Damaged or Incorrect Items
Please contact us within 48 hours of receiving a damaged or incorrect item, and we’ll arrange a replacement or a full refund at no cost to you.