Pink Pineapple Co

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

The Pink Pineapple Company Return Policy

At The Pink Pineapple Company, we want you to love your home decor purchases. If you're not completely satisfied, we’re here to help! Please review our return policy below:

Returns & Exchanges:

• Items may be returned or exchanged within 30 days of delivery.
• To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
• Proof of purchase is required for all returns and exchanges.

Non-Returnable Items:

• Gift cards.
• Clearance or final sale items.
• Custom or personalized orders.
• Items marked as "non-returnable" in the product description.

Return Process:

1. Contact our Customer Support team at hellopinkpineapplecompany@gmail.com to initiate your return or exchange.
2. You will receive a Return Authorization Number (RAN) and instructions for shipping your item back to us.
3. Pack your item securely and include the RAN inside the package.
4. Ship the package to the address provided by our team. Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to your original payment method.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 7 days of delivery. Provide photos of the damage, and we will arrange a replacement or refund at no additional cost.

Late or Missing Refunds:

• If you haven’t received your refund within the stated timeframe, please check with your bank or credit card company first. If the issue persists, contact us at hellopinkpineapplecompany@gmail.com.

Questions? For any questions about our return policy, feel free to email us at hellopinkpineapplecompany@gmaill.com or call (407)494-6262.

Thank you for shopping with The Pink business and look forward to helping you Pineapple Company. We appreciate your create a beautiful home!

You can contact us through our contact page! We will be happy to assist you.